Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://www.podoways.co.uk/ (the “Site”) or make a purchase.

COOKIES

Here is a list of cookies that we use. We have listed them here so you can choose whether you want to opt-out of cookies or not.

Privacy Policy

Introduction

Welcome to the website podoways.co.uk, operated by SL GLOBAL COMMERCE LTD (“we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, share, and protect your personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

When you use our Site, we may collect and process the following types of information:

1.1 Personal Identification Information

  • Company: SL GLOBAL COMMERCE LTD
  • Email: podoways.co.uk@gmail.com
  • Address: 3rd Floor, 207 Regent Street, London, W1B 3HH

1.2 Technical and Navigation Information

  • IP Address: 195.20.248.128

1.3 Device Information

  • Device Type: (mobile, tablet, computer)
  • Unique Device Identifiers

1.4 Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files placed on your device to collect information about your usage of the Site.

Types of Cookies Used:

  • Cookie Notice & Compliance for GDPR/CCPA

You can manage your cookie preferences through our cookie consent banner and your browser settings. For more information, please refer to our Cookie Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Order Processing

  • To process and ship your orders.
  • To manage payments and financial transactions.
  • To provide order confirmations and tracking information.

2.2 Site Improvement

  • To analyze and understand how our Site is used.
  • To personalize your experience and provide tailored content.
  • To develop new features and enhance our service.

2.3 Communication

  • To respond to your inquiries and provide customer support.
  • To send you important notifications regarding your account or orders.

2.4 Marketing and Promotions

  • To send you promotional offers and information about our products and services if you have consented to receive such communications.

2.5 Security

  • To protect our Site and users against fraud, spam, and abuse.

3. Sharing Your Personal Information

We share your personal information with third parties in the following ways:

3.1 Service Providers

We engage third-party service providers to help us operate our Site and business operations, including:

  • Payment Processing: Payment partners who process your transactions.
  • Shipping and Delivery: Logistics companies to deliver your orders.
  • Marketing and Advertising: Agencies and advertising platforms to execute campaigns.

3.2 Legal Compliance

We may disclose your personal information if we believe in good faith that it is necessary to:

  • Comply with a legal, regulatory, or judicial obligation.
  • Protect our rights, property, or safety.

3.3 International Transfers

Your personal information may be transferred and stored outside your country of residence. We take measures to ensure that such transfers comply with applicable data protection laws.

4. Behavioural Advertising

We use your personal information to present targeted advertisements that may interest you. These ads may be displayed on our Site or third-party platforms. You can manage your targeted advertising preferences via the following links:

To learn more about targeted advertising and to opt out, visit the Digital Advertising Alliance’s opt-out portal.

5. Your Rights

Under the GDPR and CCPA, you have certain rights regarding your personal information:

5.1 Right of Access

You have the right to request access to the personal information we hold about you.

5.2 Right to Rectification

You have the right to request the correction of your personal information if it is inaccurate or incomplete.

5.3 Right to Erasure

You have the right to request the deletion of your personal information under certain circumstances.

5.4 Right to Restriction

You have the right to request that we limit the processing of your personal information.

5.5 Right to Object

You have the right to object to the processing of your personal information for legitimate reasons.

5.6 Right to Data Portability

You have the right to request that your personal information be transferred to another data controller.

To exercise these rights, please contact us via the contact information provided below.

6. Security of Your Personal Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption technologies, firewalls, and access controls to safeguard your data.

7. Data Retention

We retain your personal information for as long as necessary for the purposes described in this privacy policy unless a longer retention period is required or permitted by law. We will securely delete your personal information when it is no longer needed.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated date.

9. Marketing and SMS Notifications

We respect your privacy and use your information responsibly as part of our SMS marketing service. If you consent to receive SMS from us, we may use your information to:

  • Send you notifications about your orders, including abandoned cart reminders.
  • Provide you with promotional offers and marketing messages.
  • Solicit reviews or feedback on our products and services.

You can opt out of our SMS communications at any time by following the instructions included in each message or by contacting us directly.

10. Do Not Track Policy

Our Site respects “Do Not Track” signals sent by browsers. We do not alter our data collection and usage practices when we receive such a signal. You can also manage your tracking preferences through your browser settings.

11. Contact Us

If you have any questions about our privacy policy or wish to exercise any of your rights, please contact us:

Postal Address: 3rd Floor, 207 Regent Street, London, W1B 3HH

Email: podoways.co.uk@gmail.com

Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page here.

You can opt-out of targeted advertising by using the links below:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

SMS MARKETING AND NOTIFICATIONS

We respect your privacy and the information you consent to share as part of our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned checkout reminders), SMS marketing offers, and transactional texts, including review requests from us.

Our website uses cookies to keep track of items you put in your shopping cart, including when you have abandoned your order. This information is used to determine when to send cart reminder messages via SMS.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@podoways.co.uk, or by sending mail by postal letter :

3rd Floor 207 Regent Street, London, England, W1B 3HH